Privacy Policy
Effective July 26, 2026
This Privacy Policy explains how TapLeadr ("TapLeadr," "we," "us") collects, uses, and protects information when you use our lead-capture platform and websites (the "Service"), and when you interact with a TapLeadr user's digital business card, QR code, link, or chat.
Information we collect
- Contact details you provide — such as your name, email address, and phone number, which you share voluntarily when chatting with a TapLeadr user's assistant to request follow-up.
- Conversation content — the messages you exchange in the chat, so the TapLeadr user can respond to your inquiry.
- Account information — for TapLeadr users, the details needed to run their profile, page, and integrations.
- Usage data — basic technical information (device, browser, pages viewed) to operate and improve the Service.
How we use information
- To connect you with the TapLeadr user you engaged with and enable their follow-up.
- To send transactional and conversational communications you requested (see Text messaging below).
- To provide, secure, and improve the Service.
- To comply with legal obligations.
Text messaging (SMS)
When you provide your mobile phone number to a TapLeadr user through their card, QR code, link, or chat, you consent to receive follow-up and conversational text messages from that user. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP. Consent to receive text messages is not a condition of any purchase.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Mobile information will not be shared or sold to third parties, affiliates, or lead generators for marketing or promotional purposes. The mobile information of an end user who opts in to the messaging programme will never be shared or sold to third parties or lead generators. Your mobile number and opt-in are used for one purpose only: delivering the messages you asked the business you contacted to send you. We do not rent, sell, or trade phone numbers, we do not build marketing lists from them, and we do not pass them to lead buyers, data brokers, or advertising networks.
Who receives your information
When you use a TapLeadr assistant you are contacting one specific business directly — the business whose card, QR code, link, or website chat you used. TapLeadr is the software that business uses to run that conversation, and we handle your information on their behalf as their service provider. Your details go to that business and no one else.
We are not a lead generation service. We do not sell, rent, or trade your information, we do not pass it to affiliates, lead buyers, data brokers, or advertising networks, and no third party receives it for their own marketing or promotional purposes. The only other parties involved are the vendors that operate the Service for us — hosting, message delivery, and analytics — who process data solely on our instructions under confidentiality obligations and may not use it for their own purposes. We may disclose information if required by law.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data retention & security
We retain information for as long as needed to provide the Service and meet legal requirements, and we use reasonable administrative and technical safeguards to protect it.
Your choices
You can reply STOP to end text messages, unsubscribe from emails using the link provided, and contact us to request access to or deletion of your information, subject to applicable law.
Contact us
Questions about this policy? Email support@tapleadr.com. See also our Terms of Service.